Frequently Asked Questions

Everything you need to know about shopping with StreamZ Global.

What is your return policy?

We offer a 30-day return policy on all unworn garments with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.

How long does international shipping take?

Standard international shipping typically takes 7-14 business days. Expedited options are available at checkout if you need your fashion essentials sooner.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

StreamZ Global is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% sustainability by 2025.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to our live tracking page to follow your package's journey.